1. You can cancel anytime — one click, no friction

• Cancellation is a single click from your Billing dashboard. No phone call, no retention specialist, no "are you sure" gauntlet. Available 24/7.
• The cancel mechanism is at least as easy as the signup mechanism, in compliance with the FTC's "Click-to-Cancel" rule and equivalent state laws.
• You may also cancel by emailing hello@foremanai.co from the email address on your account. We process email cancellations within one business day and back-date the cancellation to the time stamp on your email so you are not charged for the gap.

2. Free-trial cancellation

• Every paid plan starts with a 3-day free trial. During the trial you have full product access and your card on file is not charged.
• If you cancel before the trial-end timestamp, your card is never charged and your account drops to the free tier.
• We send two pre-bill reminder emails: one approximately 24 hours before your trial ends, and one approximately 1 hour before. Each contains the exact charge amount, the exact charge date, and a one-click cancel link.
• If you do not cancel before the trial-end timestamp, your card on file is charged for the first month of the plan you selected at signup and your subscription begins. This conversion is disclosed in the checkbox you check at signup and in our Terms of Service §4.

3. 14-day refund window

You may request a full refund of any paid charge for any reason within fourteen (14) calendar days of the charge date. To request a refund within the 14-day window:

• Email hello@foremanai.co from the email address on your account.
• Include your account email and a one-line note. No justification or evidence is required during the 14-day window.
• Refunds are processed back to the original payment method within 5–10 business days, depending on your card issuer or payment provider.
• If you submit a refund request through our payment processor's buyer-support portal (e.g., PayPal), the processor will route the request to us and we will honor it on the same terms as a direct email request.

The 14-day window starts on the date the charge appears on your statement. Refund requests submitted on day 14 are honored; requests submitted on day 15 or later are evaluated under Section 4 below.

In addition to the 14-day window, we operate a proactive refund practice for charges that look unintended. If a charge fires while the cancel mechanism errored, or if no meaningful product usage occurred after an auto-conversion charge, we will refund in full regardless of the 14-day clock.

4. Refund requests after the 14-day window

After the 14-day window has passed, refunds are evaluated on a case-by-case basis. We will consider a refund or partial refund where:

• A technical defect prevented you from using a feature you paid for and we were not able to resolve it within a reasonable time.
• You were billed in error (duplicate charge, wrong amount, charge to a cancelled account, etc.).
• A non-waivable consumer-protection statute in your jurisdiction requires a refund.

Outside those circumstances, refunds for periods in which you used the product to generate work product (chat messages, documents, takeoffs, RFI packets, budgets, exported PDFs, integration emails, etc.) are not guaranteed. Cancellation takes effect at the end of your current paid period and you retain access until then; we do not generally pro-rate mid-cycle cancellations.

If you are unsure whether your situation qualifies, email us first. We respond within one business day and try to resolve everything before any dispute or chargeback is filed.

5. Chargebacks and disputes

• If you believe a charge is in error, please contact us first at hello@foremanai.co. We will respond within one business day with the timestamp of the charge, the product usage that occurred during the billing period, and either a refund or a written explanation of why the charge stands.
• Filing a chargeback with your card issuer instead of contacting us first does not get your money back faster — it triggers a dispute process that takes 30-60 days while your card issuer reviews evidence. It also costs us a dispute fee whether we win or lose. We'd rather just refund a legitimate complaint.
• For chargebacks filed after meaningful product use, we will submit evidence to your card issuer demonstrating consent, delivery of the Services, and the lack of cancellation — including the timestamped consent checkbox, the IP address from which you signed up, the device fingerprint, the pre-bill reminder emails we sent, and the work product generated by your account. This is the same Visa "Compelling Evidence 3.0" / Mastercard "First-Party Trust" evidence set that the networks themselves designed for this purpose.

6. How to cancel or request a refund

• Cancel a subscription: log in, click your avatar, click Billing, click "Cancel subscription" at the top of the page. One click. Effective immediately for trial users; at the end of the current paid period for paying users.
• Request a refund: email hello@foremanai.co from the address on your account. Include your account email and a one-line description of why. We respond within one business day.
• Dispute help: if you opened a chargeback by mistake, contact your card issuer and ask them to withdraw the dispute — then email us and we will process the refund directly. Withdrawn disputes are faster and cheaper for everyone.

7. Contact

Foreman AI LLC, registered in Colorado.

Email: hello@foremanai.co

For legal notices and service of process, see the address in our Terms of Service.